FAQ

Table Talks dinnerware is dishwasher safe, but in order for the glazing to last longer, we recommend hand wash with soapy water. Slight loss in gloss and/or color can occur with regular dishwasher usage. Stubborn stains can be removed with a mild cream cleaner or magic eraser. Wash the stoneware article with hot soapy water before first use.

Yes, Table Talks dinnerware is microwave safe. However, any ceramic article can be damaged if exposed to sudden temperature changes. Therefore, avoid moving the dinnerware directly from the fridge to the microwave. Placing ceramic dinnerware in the microwave empty may result in damage to the dinnerware , as well as to the microwave. Do not expose the article directly to a heat source.

Table Talks dinnerware is not safe to use in extreme temperatures. Please refrain from placing Table Talks dinnerware in the freezer or the oven.

Variations in articles’ shape or tonalities might occur as a consequence of the production process, which has some manual character. Slight inconsistencies in color or glazing are normal. Handle and stack the dinnerware with care to avoid scratches or other damage to the glazing.

The glasses are made of crystalline glass (composed of sand, chalk, sodium and other minerals) and are lead free.

The Keltum glasses are made in Czech Republic.

The glasses are not resistant to very high temperatures nor are they resistant to very low temperatures. Please refrain from placing the glasses in the microwave, in the oven, on the stove, or in the freezer and keep them away from very hot foods or boiling water.

Yes, crystalline glass is breakable. 

Yes, the glasses are dishwasher safe. However, to prolong the longevity of your glasses, we recommend handwash. Wash them by hand with a mild soap, rinse thoroughly and dry immediately.

The cutlery is made of high quality 18/10 stainless steel.

Yes the cutlery is dishwasher safe.

This white haze certainly doesn't hurt. The white haze can occur due to the use of the dishwasher. Wash the casserole by hand.

Accidentally consuming particles of the coating from the pan is not damaging to your health.

An induction hob's coil needs a minimum surface area in order to switch on. That's why it is important that the base of the pan is the same size as the cooking zone. If the zone used is too big for the pan, the hob may not be able to locate the pan and won't switch on.

Products from the Keltum Table Talks collection can only be shipped to: Belgium, The Netherlands, Luxemburg, Germany and Denmark.

A track & trace code will be sent to you by email once your package has left our warehouse. This tracking code will allow you to follow your package.

Orders can be canceled before shipment. In case you have not yet received a confirmation of shipment by email, it is still possible to cancel. Please contact our customer service at keltum@cookware-co.com (mentioning in the email subject ‘Cancel order’ and your order number).

Please contact our customer service at keltum@cookware-co.com (mentioning in the email subject ‘Return order’ and your order number). They will assist you.

We only accept returns within 14 days after the order was placed.

Our delivery terms are 3 to 5 business days.